Customer Verification Options

During the DPAY Tokenization stage, your Customer maybe required to provide additional verification before the request can be completed. This is know as the Yellow Path.

The Options supported are:

One Time Passcode (OTP)

CLOWD9 will communicate to the Network to confirm the OTP is the preferred method of authentication. The Network will generate the OTP and provide this to CLOWD9.

CLOWD9 will communicate this to you via a web hook to send to your Customer:

OTP

Field

Description

Format

dpan_id

The dpan_id associated with the authentication request

UUID

card_id

The Identifier associated to the Card

UUID

client_id

The Identifier associated to you

UUID

customer_id

The Identifier associated to the Customer

UUID

network

Identifies the Network associated with the Wallet Provider

string

email

Email address of the Customer

string

phone

Phone number of the Customer

string

method

Delivery method for the One Time Passcode:

sms - short message text
email - email
app - app to app
cs - customer services
call - outbound call

string

otp_value

The One Time Passcode value to be sent to the Customer

string

life_cycle_trace_id

Network trace ID for lifecycle tracking

string

created_datetime

Date and time associated to the One Time Passcode message

Integer

Example:

{
  "card_id": "47277b0d-2aa6-48ab-a2f5-7a5dababf2f8",
  "client_id": "82d890aa-f083-4359-a1c8-5cd483ba40e8",
  "customer_id": "83601211-f28e-4818-803b-1fcba1fa92d1",
  "dpan_id": "46582fa0-55d6-41fe-a78a-36546563b4fe",
  "email": "[email protected]",
  "life_cycle_trace_id": "305212520027203",
  "method": "sms",
  "network": "visa",
  "otp_value": "691413",
  "phone": "+3752806252"
}

Response

The request will require a 200 response

Example Response

"ok"