Mastercard Reversal Notification Examples

Financial

Contact Purchase

{
    "message_type": "reversal",
    "message_qualifier": "notification",
    "source": "clowd9",
    "card": {
        "card_id": "9347b6be-6b9e-48c1-9a21-36d641889e9a",
        "card_form_factor": "physical",
        "card_status": "active",
        "card_ending": "4789"
    },
    "customer": {
        "customer_id": "3bfa6c47-a70b-4b58-a967-866cd388ca2e"
    },
    "transaction": {
        "credential_on_file": "n",
        "transaction_type": "00",
        "transaction_id": "95ac62ac-1293-431e-bda3-9adacb76cf8a",
        "system_trace_audit_number": "387469",
        "retrieval_reference_number": "518317194447",
        "transmission_date": "0702",
        "transmission_time": "173626",
        "transaction_local_date": "0702",
        "transaction_local_time": "053619",
        "transaction_amount": "200",
        "transaction_currency_code": "826",
        "cardholder_billing_amount": "200",
        "cardholder_billing_currency_code": "826",
        "cardholder_billing_conversion_rate": "1",
        "dcc_indicator": "n",
        "chip_indicator": "contact",
        "pin_indicator": "n",
        "3ds_indicator": "n",
        "avs_outcome": "n",
        "partial_approval_supported": "n",
        "cardholder_condition": "00",
        "authorization_code": "      ",
        "status": {
            "response_source": "scheme"
        },
        "update": {
            "original_system_trace_audit_number": "811505"
        }
    },
    "sca_indicator": "n",
    "acquirer": {
        "acquiring_institution_id_code": "555555",
        "merchant_category_code": "5411",
        "card_acceptor_terminal_id": "CHIPEMV1",
        "card_acceptor_id": "MERCHANT 000005",
        "card_acceptor_name": "CLOWD9 Travel         ",
        "card_acceptor_city": "LONDON       ",
        "card_acceptor_country_code": "GBR"
    }
}

Contact Refund

{
    "message_type": "reversal",
    "message_qualifier": "notification",
    "source": "clowd9",
    "card": {
        "card_id": "9347b6be-6b9e-48c1-9a21-36d641889e9a",
        "card_form_factor": "physical",
        "card_status": "active",
        "card_ending": "4789"
    },
    "customer": {
        "customer_id": "3bfa6c47-a70b-4b58-a967-866cd388ca2e"
    },
    "transaction": {
        "credential_on_file": "n",
        "transaction_type": "20",
        "transaction_id": "f214b424-1e95-4d82-b699-69fbe5c1f22d",
        "system_trace_audit_number": "485935",
        "retrieval_reference_number": "518360651390",
        "transmission_date": "0702",
        "transmission_time": "173423",
        "transaction_local_date": "0702",
        "transaction_local_time": "053419",
        "transaction_amount": "200",
        "transaction_currency_code": "826",
        "cardholder_billing_amount": "200",
        "cardholder_billing_currency_code": "826",
        "cardholder_billing_conversion_rate": "1",
        "dcc_indicator": "n",
        "chip_indicator": "contact",
        "pin_indicator": "n",
        "3ds_indicator": "n",
        "avs_outcome": "n",
        "partial_approval_supported": "n",
        "cardholder_condition": "00",
        "authorization_code": "      ",
        "status": {
            "response_source": "scheme"
        },
        "update": {
            "original_system_trace_audit_number": "628768"
        }
    },
    "sca_indicator": "n",
    "acquirer": {
        "acquiring_institution_id_code": "555555",
        "merchant_category_code": "5411",
        "card_acceptor_terminal_id": "RFCHIPE1",
        "card_acceptor_id": "MERCHANT 000005",
        "card_acceptor_name": "CLOWD9 Travel         ",
        "card_acceptor_city": "LONDON       ",
        "card_acceptor_country_code": "GBR"
    }
}

Contactless Purchase

{
    "message_type": "reversal",
    "message_qualifier": "notification",
    "source": "clowd9",
    "card": {
        "card_id": "9347b6be-6b9e-48c1-9a21-36d641889e9a",
        "card_form_factor": "physical",
        "card_status": "active",
        "card_ending": "4789"
    },
    "customer": {
        "customer_id": "3bfa6c47-a70b-4b58-a967-866cd388ca2e"
    },
    "transaction": {
        "credential_on_file": "n",
        "transaction_type": "00",
        "transaction_id": "b992a268-d277-45eb-b529-afc634943d70",
        "system_trace_audit_number": "802247",
        "retrieval_reference_number": "518370128007",
        "transmission_date": "0702",
        "transmission_time": "173321",
        "transaction_local_date": "0702",
        "transaction_local_time": "053314",
        "transaction_amount": "200",
        "transaction_currency_code": "826",
        "cardholder_billing_amount": "200",
        "cardholder_billing_currency_code": "826",
        "cardholder_billing_conversion_rate": "1",
        "dcc_indicator": "n",
        "chip_indicator": "contactless",
        "pin_indicator": "n",
        "3ds_indicator": "n",
        "avs_outcome": "n",
        "partial_approval_supported": "n",
        "cardholder_condition": "00",
        "authorization_code": "      ",
        "status": {
            "response_source": "scheme"
        },
        "update": {
            "original_system_trace_audit_number": "148339"
        }
    },
    "sca_indicator": "n",
    "acquirer": {
        "acquiring_institution_id_code": "555555",
        "merchant_category_code": "5411",
        "card_acceptor_terminal_id": "CHIPEMV2",
        "card_acceptor_id": "MERCHANT 000005",
        "card_acceptor_name": "CLOWD9 Travel         ",
        "card_acceptor_city": "LONDON       ",
        "card_acceptor_country_code": "GBR"
    }
}

Contactless Refund

{
    "message_type": "reversal",
    "message_qualifier": "notification",
    "source": "clowd9",
    "card": {
        "card_id": "9347b6be-6b9e-48c1-9a21-36d641889e9a",
        "card_form_factor": "physical",
        "card_status": "active",
        "card_ending": "4789"
    },
    "customer": {
        "customer_id": "3bfa6c47-a70b-4b58-a967-866cd388ca2e"
    },
    "transaction": {
        "credential_on_file": "n",
        "transaction_type": "20",
        "transaction_id": "2d02581e-2653-43bb-9497-4deca004fd79",
        "system_trace_audit_number": "722879",
        "retrieval_reference_number": "518312443163",
        "transmission_date": "0702",
        "transmission_time": "173215",
        "transaction_local_date": "0702",
        "transaction_local_time": "053209",
        "transaction_amount": "600",
        "transaction_currency_code": "826",
        "cardholder_billing_amount": "600",
        "cardholder_billing_currency_code": "826",
        "cardholder_billing_conversion_rate": "1",
        "dcc_indicator": "n",
        "chip_indicator": "contactless",
        "pin_indicator": "n",
        "3ds_indicator": "n",
        "avs_outcome": "n",
        "partial_approval_supported": "n",
        "cardholder_condition": "00",
        "authorization_code": "      ",
        "status": {
            "response_source": "scheme"
        },
        "update": {
            "original_system_trace_audit_number": "641091"
        }
    },
    "sca_indicator": "n",
    "acquirer": {
        "acquiring_institution_id_code": "555555",
        "merchant_category_code": "5542",
        "card_acceptor_terminal_id": "RFCHIPE2",
        "card_acceptor_id": "MERCHANT 000005",
        "card_acceptor_name": "CLOWD9 Travel         ",
        "card_acceptor_city": "LONDON       ",
        "card_acceptor_country_code": "GBR"
    }
}

Ecommerce

{
    "message_type": "reversal",
    "message_qualifier": "notification",
    "source": "clowd9",
    "card": {
        "card_id": "9347b6be-6b9e-48c1-9a21-36d641889e9a",
        "card_form_factor": "physical",
        "card_status": "active",
        "card_ending": "4789"
    },
    "customer": {
        "customer_id": "3bfa6c47-a70b-4b58-a967-866cd388ca2e"
    },
    "transaction": {
        "credential_on_file": "n",
        "transaction_type": "00",
        "transaction_id": "2843de00-e03e-4af4-9bf3-57044bacb314",
        "system_trace_audit_number": "713430",
        "retrieval_reference_number": "518328798846",
        "transmission_date": "0702",
        "transmission_time": "173058",
        "transaction_local_date": "0702",
        "transaction_local_time": "053053",
        "transaction_amount": "500",
        "transaction_currency_code": "826",
        "cardholder_billing_amount": "500",
        "cardholder_billing_currency_code": "826",
        "cardholder_billing_conversion_rate": "1",
        "eci": "7",
        "dcc_indicator": "n",
        "chip_indicator": "n",
        "pin_indicator": "n",
        "3ds_indicator": "n",
        "avs_outcome": "n",
        "partial_approval_supported": "n",
        "cardholder_condition": "08",
        "authorization_code": "      ",
        "status": {
            "response_source": "scheme"
        },
        "update": {
            "original_system_trace_audit_number": "889803"
        }
    },
    "sca_indicator": "n",
    "acquirer": {
        "acquiring_institution_id_code": "555555",
        "merchant_category_code": "5734",
        "card_acceptor_terminal_id": "ECOMM001",
        "card_acceptor_id": "MERCHANT 000001",
        "card_acceptor_name": "CLOWD9 Travel         ",
        "card_acceptor_city": "LONDON       ",
        "card_acceptor_country_code": "GBR"
    }
}

Recurring

{
    "message_type": "reversal",
    "message_qualifier": "notification",
    "source": "clowd9",
    "card": {
        "card_id": "9347b6be-6b9e-48c1-9a21-36d641889e9a",
        "card_form_factor": "physical",
        "card_status": "active",
        "card_ending": "4789"
    },
    "customer": {
        "customer_id": "3bfa6c47-a70b-4b58-a967-866cd388ca2e"
    },
    "transaction": {
        "credential_on_file": "n",
        "transaction_type": "00",
        "transaction_id": "0c615bfd-de74-4d3d-b0eb-c89fc3fec979",
        "system_trace_audit_number": "370167",
        "retrieval_reference_number": "518315034152",
        "transmission_date": "0702",
        "transmission_time": "173001",
        "transaction_local_date": "0702",
        "transaction_local_time": "052954",
        "transaction_amount": "200",
        "transaction_currency_code": "826",
        "cardholder_billing_amount": "200",
        "cardholder_billing_currency_code": "826",
        "cardholder_billing_conversion_rate": "1",
        "eci": "7",
        "dcc_indicator": "n",
        "chip_indicator": "n",
        "pin_indicator": "n",
        "3ds_indicator": "n",
        "avs_outcome": "n",
        "partial_approval_supported": "n",
        "cardholder_condition": "59",
        "authorization_code": "      ",
        "status": {
            "response_source": "scheme"
        },
        "update": {
            "original_system_trace_audit_number": "541076"
        }
    },
    "sca_indicator": "n",
    "acquirer": {
        "acquiring_institution_id_code": "555555",
        "merchant_category_code": "5734",
        "card_acceptor_terminal_id": "MAILORD1",
        "card_acceptor_id": "MERCHANT 000002",
        "card_acceptor_name": "CLOWD9 Travel         ",
        "card_acceptor_city": "LONDON       ",
        "card_acceptor_country_code": "GBR"
    }
}

Incremental

{
    "message_type": "reversal",
    "message_qualifier": "notification",
    "source": "clowd9",
    "card": {
        "card_id": "f9ed6e37-56bf-45e4-8f60-31b107a5b972",
        "card_form_factor": "physical",
        "card_status": "active",
        "card_ending": "4789"
    },
    "customer": {
        "customer_id": "aa2b42bd-0788-444e-ba57-b647f0a29be3"
    },
    "transaction": {
        "auth_type": "incremental",      
        "credential_on_file": "n",
        "reversal_type": "partial",
        "transaction_type": "00",
        "transaction_id": "7e41b06e-1ee5-4d1f-aaf5-22a3489c555f",
        "system_trace_audit_number": "990691",
        "retrieval_reference_number": "518384449202",
        "network_transaction_id": "285183667851572",
        "transmission_date": "0702",
        "transmission_time": "183317",
        "transaction_local_date": "0702",
        "transaction_local_time": "063317",
        "transaction_amount": "500",
        "transaction_currency_code": "826",
        "cardholder_billing_amount": "500",
        "cardholder_billing_currency_code": "826",
        "cardholder_billing_conversion_rate": "1",
        "from_account": "default",
        "to_account": "default",
        "eci": "2",
        "dcc_indicator": "n",
        "chip_indicator": "n",
        "pin_indicator": "n",
        "3ds_indicator": "n",
        "avs_outcome": "n",
        "partial_approval_supported": "n",
        "cardholder_condition": "59",
        "authorization_code": "      ",
        "transaction_link_id": "285183667851572",
        "status": {
            "response_code": "000",
            "response_source": "clowd9",
            "response_reason": "Approved"
        },
        "update": {
            "original_message_type": "authorization",
            "original_transaction_id": "1a9329dd-31be-4230-b408-1d923a24dec1",
            "original_system_trace_audit_number": "990691",
            "original_retrieval_reference_number": "518384449202",
            "original_transmission_date": "0702",
            "original_transmission_time": "183305",
            "original_transaction_amount": "500",
            "actual_transaction_amount": "200"
        }
    },
    "sca_indicator": "n",
    "acquirer": {
        "acquiring_institution_id_code": "444444",
        "acquiring_institution_country_code": "826",
        "merchant_category_code": "5734",
        "card_acceptor_terminal_id": "ECOMM002",
        "card_acceptor_id": "MERCHANT 000001",
        "card_acceptor_name": "CLOWD9 Travel         ",
        "card_acceptor_city": "LONDON       ",
        "card_acceptor_country_code": "GB"
    }
}


Cash Withdrawal

{
    "message_type": "reversal",
    "message_qualifier": "notification",
    "source": "clowd9",
    "card": {
        "card_id": "9347b6be-6b9e-48c1-9a21-36d641889e9a",
        "card_form_factor": "physical",
        "card_status": "active",
        "card_ending": "4789"
    },
    "customer": {
        "customer_id": "3bfa6c47-a70b-4b58-a967-866cd388ca2e"
    },
    "transaction": {
        "credential_on_file": "n",
        "transaction_type": "01",
        "transaction_id": "11299449-f764-4437-98ca-d0210faa5ff8",
        "system_trace_audit_number": "770253",
        "retrieval_reference_number": "518385708609",
        "transmission_date": "0702",
        "transmission_time": "172843",
        "transaction_local_date": "0702",
        "transaction_local_time": "052838",
        "transaction_amount": "10000",
        "transaction_currency_code": "826",
        "cardholder_billing_amount": "10000",
        "cardholder_billing_currency_code": "826",
        "cardholder_billing_conversion_rate": "1",
        "dcc_indicator": "n",
        "chip_indicator": "contact",
        "pin_indicator": "n",
        "3ds_indicator": "n",
        "avs_outcome": "n",
        "partial_approval_supported": "n",
        "cardholder_condition": "00",
        "authorization_code": "      ",
        "status": {
            "response_source": "scheme"
        },
        "update": {
            "original_system_trace_audit_number": "953906"
        }
    },
    "sca_indicator": "n",
    "acquirer": {
        "acquiring_institution_id_code": "555555",
        "merchant_category_code": "6011",
        "card_acceptor_terminal_id": "CSHWITH1",
        "card_acceptor_id": "BANK ABC 000001",
        "card_acceptor_name": "CLOWD9 Travel         ",
        "card_acceptor_city": "LONDON       ",
        "card_acceptor_country_code": "GBR"
    }
}